We understand that not everyone will jump right into VIDEOBOLT.COM and build their video by themselves the first time around. If you are having trouble getting from start to finish, just send an email to support@videobolt.com and we can schedule a training session for your first video at no extra charge. If you would like us to manage the entire process for you (including script writing), you can select our Build It For Me option for a small added fee. We also offer a Build It With Me option for only $20 extra per video, through which we will assist you with the video builder process.