Allstate:


  • If you purchased an individual video, you will receive an email within one hour that includes a link to download your video.
  • If you purchased a video subscription, you will receive an email within one business day with a link to a form to provide the details for personalizing your videos. After you complete the form, you will receive your personalized videos within 3-5 business days.


If you did not receive the expected email, please check your email program's spam folder.


Farmers:


  • If you purchased an individual video, you will receive an email within one hour with instructions or providing the details to personalize your video.
  • If you purchased a video subscription, you will receive an email within one business day with a link to a form to provide the details for personalizing your videos. After you complete the form, you will receive your personalized videos within 3-5 business days.


If you did not receive the expected email, please check your email program's spam folder.