Support

How quickly do I get my video?
The standard turnaround time for your completed video is 3-5 business days. You can get your video faster (in as little as one hour) for an added fee. For e...
Thu, 23 May, 2019 at 5:19 PM
How is VIDEOBOLT.COM different than other video creation tools?
The biggest differences between VIDEOBOLT.COM and other content creation tools are:  1. The professional on-camera spokesperson. It would typically cost at...
Fri, 12 Oct, 2018 at 1:37 PM
How many templates do you offer?
We offer more than 40 templates. Some of the templates have dozens of color choices, meaning that there are hundreds of possible options for the look-and-fe...
Fri, 12 Oct, 2018 at 1:39 PM
How much can I customize my video?
You can customize every aspect of your video. As you work your way through our web-based dashboard, you will select every option of your video. You choose th...
Fri, 24 May, 2019 at 3:28 PM
How many spokespeople are available for my video?
We have more than thirty spokespeople for you to choose for your video, including spokespeople with British, Australian, and South African accents. Many of ...
Fri, 24 May, 2019 at 3:30 PM
How long is my video?
You video can be up to one minute long. Studies show that customers prefer business videos that are less than one minute. If you need a longer video, there ...
Fri, 12 Oct, 2018 at 1:34 PM
Can you build a custom template for my business?
Yes, VIDEOBOLT.COM can build a custom template with your company's branding (such as colors and logos). We can add your customer template to an Enterpr...
Wed, 22 May, 2019 at 2:36 PM
Who writes my video?
You can write your script in our Video Builder or paste one in. If you would like us to write the script for you, we have a team of exceptional writers who ...
Fri, 12 Oct, 2018 at 1:34 PM
What if I need help building my video?
We understand that not everyone will jump right into VIDEOBOLT.COM and build their video by themselves the first time around. If you are having trouble getti...
Fri, 24 May, 2019 at 3:31 PM
How do you encode my video?
We deliver all videos as MP4. Let us know if you need another format.
Fri, 12 Oct, 2018 at 1:35 PM